Delivery & Returns

Local Same Day Delivery

We deliver within 18 miles of our Cubbington store, covering Leamington Spa, Warwick, Kenilworth, Stratford-upon-Avon, Coventry, Rugby, Solihull and all surrounding villages.

Not sure if we cover your area? Give us a call on 01926 778188 and we'll let you know.

Delivery Times

Same Day Delivery — Monday to Friday Order before 12pm and we'll deliver the same day between 1pm and 7pm.

Next Day Delivery Order after 12pm Monday to Friday and we'll deliver the next working day between 1pm and 7pm.

Weekend Orders Orders placed on Saturday or Sunday will be delivered on Monday between 1pm and 7pm.

Delivery Charges

Free delivery on all orders over £40
£4.99 delivery on orders under £40

Click & Collect

Order online and collect in-store within 1 hour during opening hours — it's free and there's always parking available.

Postcodes We Cover

We currently deliver to the following postcode areas:

Warwickshire & Surrounding Areas CV7 (Meriden & Berkswell), CV8 (Kenilworth), CV21 (Rugby), CV22 (Rugby South), CV23 (Dunchurch, Long Itchington & Houlton), CV31 (Leamington Spa), CV32 (Cubbington), CV33 (Southam & Harbury), CV34 (Warwick), CV35 (Wellesbourne & Gaydon), CV37 (Stratford-upon-Avon)

Coventry CV1, CV2, CV3, CV4, CV5, CV6, CV12 (Bedworth)

Solihull & South Birmingham B90 (Shirley & Solihull), B91 (Solihull), B92 (Solihull East), B93 (Knowle & Dorridge), B94 (Lapworth & Tanworth), B95 (Henley-in-Arden)

Returns & Refunds

We want you and your pets to be happy with every purchase.

Changed your mind?

You can return unopened items within 14 days for a full refund. Please bring them to our shop during opening hours.

Faulty or damaged items?

Please note:

For hygiene and food safety reasons, we cannot accept returns on opened food, treats, or frozen raw food
If there's an issue with frozen food, contact us within 24 hours of delivery